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Public Sector Even before we started to see budget cuts the need for flexible concierge services has been growing in the public sector. A good example is hospitals where although medical care is the number one priority, hospitals can borrow the concepts from the hospitality industry such as concierge services to create a more satisfactory experience for their patients and visitors. A hospital concierge performs many of the same duties as a hotel concierge but specialises some tasks to the hospital environment. These types of services are also very useful across Council Departments, Care homes and Communities and other stretched departments looking to increase quality of service on lower budgets. Where Cheshire Concierge can help is those situations where the need is temporary and required to be flexible. Using the hospital example, it could be to provide patients with special services that go above and beyond their medical care. For Patients It could be arranging any type of added value help due to the person being restricted to hospital and could include arranging hair or salon services, take away food, errand running, business services such as copying, faxing and mailing and PA Services. The concierge can even arrange for special celebrations such as birthdays and anniversaries and if visiting or companionship are required The duties of a concierge are typically limited only by the patient's request as the goal of these programs is to improve patient satisfaction. So if you run a hospital or care home that is looking for a flexible version of this please get in touch with us. For Visitors Visitors may require hotel accommodation, car rentals, restaurant reservations, ordering flowers or gifts or gift wrapping. As often being a hospital visitor can be an unplanned event other things that could be useful are running errands for the visitors such as picking up dry cleaning or take out, arranging for pet care, or buying stamps and many others . For Employees In addition to visitor and patient services, services for employees can also be considered. With today's work schedule for medical professionals the need to have some help to run errands or to collect vital medication or documents is becoming more prevalent. Our service is there to provide flexible ad-hoc support for this or where you have been let down by they regular person. If you manage a department or community within the public sector and need some of these types of services we would be delighted to discuss your requirements. We welcome enquiries from Hospitals, Care Homes, Sheltered Housing and any Council Department looking for short term support related to the services listed.
Cheshire Concierge Services are an approachable,friendly and sensitive company who look forward to discussing your requirements. Concierge Services covers a very broad range of activities and so the quickest and easiest way to find out if we can help you for a few hours or a few weeks is to call our freephone 0800 612 9639 or email us info@cheshireconcierge.co.uk We look forward to hearing from you.  |
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